Terms & Conditions

Terms & Conditions
Effective Date: [23/3/2025]

1. Introduction
These Terms & Conditions govern your use of Coco’s Supermarket’s services, whether online or in-store. By shopping with us, you agree to these terms.

2. Purchases & Payments

  • All prices are in PKR and include applicable taxes.

  • Payments must be made through approved payment methods.

  • We reserve the right to cancel or refuse any order due to stock unavailability or payment issues.

3. Returns & Refunds

  • Items can be returned within [X] days of purchase with a valid receipt.

  • Refunds are processed as per our refund policy (subject to product condition and eligibility).

  • Perishable items and opened products are not eligible for returns.

4. User Conduct

  • Customers must provide accurate information when making purchases.

  • Any fraudulent activity or policy violation may result in account suspension.

5. Limitation of Liability
Coco’s Supermarket is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

6. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on our website or store noticeboard.

7. Contact Us
For any inquiries regarding these Terms & Conditions, contact us at:
cocosupermarket@gmail.com
Phone: 03002659292